Privacy Policy
CE Restaurant Concepts’ Commitment to Your Privacy
At CE Restaurant Concepts, we are committed to protecting your privacy. All personal information collected on our site is processed over secure servers that utilize Secure Socket Layer (SSL) encryption, ensuring that your information is protected from unauthorized access. SSL encryption is an industry-standard protocol for encrypting sensitive information, such as your name, address, and payment details.
Information We Collect
CE Restaurant Concepts is the sole owner of all information collected on our website and does not share, sell, or rent personal information to third parties outside of our trusted service providers. The information we collect is used to:
- Process and Fulfill Orders: Ensure accurate and complete processing of your purchases.
- Provide a Personalized Shopping Experience: Offer tailored recommendations and personalized interactions for registered users.
- Send Marketing Communications: Send newsletters and special promotions to those who have opted in.
- Analyze and Improve Site Performance: Monitor website traffic and usage patterns to enhance user experience and functionality.
Third-Party Tools and Analytics
To improve the functionality and performance of our website, CE Restaurant Concepts may use third-party tools, such as analytics and advertising services. These tools may collect data on user interactions, preferences, and website navigation to help us better understand our audience and optimize our site. Commonly used tools may include analytics platforms and advertising networks, though all data handling complies with applicable privacy standards.
Customer Testimonials and Reviews
By submitting testimonials, reviews, or feedback about CE Restaurant Concepts or products on our website, you agree to allow us to use your comments and first name for marketing purposes. Participation in reviews and surveys is entirely voluntary, and if you wish to have your testimonial removed, please contact us at support@cerestaurants.com.
Marketing Communications and Opt-Out
If you receive marketing communications from CE Restaurant Concepts and wish to unsubscribe, you can opt out at any time. Each marketing email includes an unsubscribe link to make it easy for you to stop receiving communications.
Correction, Access, and Deletion of Information
You have the right to access, update, or delete your personal information at any time. To request changes to your personal data or to delete your account with us, please contact us via our online form, email at Info@cerestaurants.com, or call us at 1.888.213.1462.
Please be aware that deleting your personal information means:
- You will lose any personalized data or saved preferences associated with your account.
- Your CE Restaurant Concepts account, along with order and purchase history, will be permanently removed.
- Once deleted, your data cannot be restored.
Please note, we are unable to delete information related to any in-progress orders or active service transactions.
Data Sharing with Service Providers
To facilitate a smooth shopping experience, we may share relevant information with our shipping partners, payment processors, and review service providers. These trusted partners are contractually obligated to maintain the confidentiality and security of your data and use it solely for the purpose of providing the services requested.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience, analyze site performance, and assist with marketing efforts. Cookies help us remember user preferences, understand site traffic, and provide relevant ads. You can manage cookie preferences in your browser settings.
SMS/Text Messaging Policy (A2P)
CE Restaurant Concepts may send you text messages as part of our Application-to-Person (A2P) messaging services. This section explains our text messaging practices and your rights regarding SMS communications.
Consent to Receive Text Messages
By providing your mobile phone number and opting in to our text messaging service, you expressly consent to receive automated marketing and transactional text messages from CE Restaurant Concepts. These messages may include:
- Promotional offers and special deals
- Product updates and new equipment announcements
- Order confirmations and shipping notifications
- Appointment reminders and consultation follow-ups
- Customer service communications
Message Frequency and Charges
Message frequency varies but will not exceed 10 messages per month unless you have specifically requested more frequent communications. Standard message and data rates may apply as determined by your wireless carrier. CE Restaurant Concepts is not responsible for any charges incurred from your mobile carrier.
Opt-Out Instructions
You can stop receiving text messages from us at any time by:
- Replying "STOP" to any text message you receive from us
- Texting "HELP" for assistance with text messages
- Contacting us directly at info@cerestaurants.com
- Calling us at 1.888.213.1462
Supported Carriers and Technical Information
Our text messaging service is supported by all major U.S. wireless carriers including AT&T, Verizon, T-Mobile, Sprint, and others. We use A2P 10DLC (Application-to-Person 10 Digit Long Code) channels for business messaging to ensure reliable delivery and compliance with carrier requirements.
A2P 10DLC Compliance
CE Restaurant Concepts complies with A2P 10DLC regulations and has registered our messaging campaigns with wireless carriers. Our messaging practices follow industry standards for:
- Brand and campaign registration with carriers
- Proper consent collection and documentation
- Message content and frequency guidelines
- Opt-out and customer service procedures
Data Collection from Text Messaging
When you engage with our text messaging service, we may collect and process information such as your mobile phone number, opt-in/opt-out preferences, message engagement data, and related communication records. This information is used to provide the messaging service, comply with legal requirements, and improve our communications.
Your Privacy Rights
CE Restaurant Concepts respects your privacy rights and complies with applicable laws such as the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR). If you are a California resident or located in a GDPR jurisdiction, you have the right to request access to, deletion of, or information about the personal data we collect about you.
To exercise these rights, please contact us using the information below.
Privacy Policy Updates
We may update this privacy policy periodically to reflect changes in our practices or comply with new legal requirements. Updates will be posted on this page with an updated date.
Contact Us
If you have questions about our privacy practices, please reach out to us at:
Our Mission
Our mission is simple: to empower restaurant owners with the tools and expertise they need to succeed. Whether you’re starting fresh or upgrading your current setup, we’re here to help you every step of the way.
